At ReagleTech, we are committed to the quality of our products. We offer a 7-day replacement warranty for items that are defective, damaged, or incorrect upon delivery.
Please note: We do not offer returns or refunds. We exclusively offer replacements for eligible items.
Eligibility for Replacement
To be eligible for a replacement, your item must meet the following criteria:
Condition: The item must be in the same condition that you received it: unused, with all original tags, and in its original packaging.
Documentation: You must provide the receipt or proof of purchase.
Timeline: You must request a replacement within 7 days of receiving your item.
How to Initiate a Replacement
If you believe your item is defective, damaged, or incorrect, please contact us immediately at support@reagletechnologies.com
Please include your order number and a brief description (or photo/video, if applicable) of the issue. Once we evaluate and approve your claim, we will provide you with instructions on how to send the original item to the following address:
Responsibility: You will be responsible for shipping costs incurred when sending the original item back to us for inspection.
Tracking: For higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Process: Once we receive and inspect the item, we will process your replacement and ship the new unit to you. Depending on your location, the time it takes for your replacement to reach you may vary.
Exceptions
Non-eligible items: We cannot accept replacements for items that have been damaged due to misuse, neglect, or improper handling after delivery.
Change of mind: We do not offer replacements for items based on a change of preference or incorrect selection by the customer.
Need Help?
If you have any questions regarding our replacement policy, please reach out to us at support@reagletechnologies.com. We are here to help ensure you have the right working product.
Modification of Policy
reagletech.com reserves the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
By making a purchase on reagletech.com, you agree to abide by these shipping, return, refund, and delivery policies.
If you have any questions or concerns, please contact our customer support team at [Email Address: support@reagletechnologies.com] or [Phone Number: +91 9217216139].
Thank you for choosing reagletech.com for your shopping needs. We appreciate your trust and confidence in our products and services.
